Insight

A brand isn't safeguarded with a brandbook.

A brand isn't safeguarded with a brandbook.

A positioning exercise or brandbook can set a direction. But a brand only becomes truly visible in the hundreds of small decisions that follow: which photo you use, which line you cut, who says something, on which channel, and when you're better off not publishing at all. For me, brand consistency is therefore not a one-off exercise. It's daily editorial work — and, ultimately, execution.

A brand strategy can be flawless across twenty pages. The positioning is sharp. The tone of voice is written down. Colours, typography, audiences and key messages are all fixed. And then the real work begins.

Because the next morning, someone has to decide which photo goes on Instagram. Someone has shot a video on their phone that's strong in substance but not quite right visually. On LinkedIn, the same topic calls for a different approach than on TikTok. And somewhere along the way, a commercial opportunity turns up that nobody was counting on yesterday.

No brandbook makes those decisions. It can set a direction — it should set a direction — but a brand only stays recognisable if someone keeps translating that direction into whatever situation is in front of them at that moment.

That, to me, is the difference between branding and brand safeguarding: branding can be a project, brand safeguarding is daily work.

Sometimes very visibly — a campaign, a new website, a product video. But far more often it's about smaller choices: which image do we use, is that line too harsh, should the CEO say this or someone on the shop floor instead, and does this trend actually fit the brand or are we just following it because everyone else is?

And sometimes the right decision is simply: publish nothing.

That might sound strange in a world that still often judges communication by volume — more posts, more video, more presence. But presence without a line doesn't necessarily build anything. It can just as easily dilute a brand.

That's why I find it hard to fully separate strategy from execution. Whoever only knows the strategy doesn't always see what happens during execution. Whoever only executes sometimes forgets the reason behind a choice. We deliberately try to keep the two together.

That means, for example, that what we see on location can influence what gets communicated later. A detail that wasn't in the plan beforehand can turn out to be exactly the most interesting story. A conversation with someone on the shop floor sometimes makes clearer where the real pride or technical value sits than the brief written in advance.

You don't need a complicated theory for that. You have to be present, look, ask questions, recognise what's relevant — and only then decide what to do with it.

That's also why production itself isn't an afterthought for us. We don't just tell a client which content they should make — we make it too. Sometimes with a camera, sometimes just with a smartphone — whichever is the better choice for the story at that moment.

After that, a second selection begins: what's usable, what's strong in substance but not technically good enough yet, what deserves a full edit and what can move faster? And what do we simply leave aside?

Equipment and software help with that: a good camera setup or just a smartphone, a fast edit workflow, AI that speeds up research, helps process transcripts, or surfaces a first structure. But none of those tools knows on its own which line fits a brand, which image actually matters, or when something specifically shouldn't be published. That stays editorial work.

And that work doesn't all have to happen through one person at the same moment. Preparation and pre-editing can already be running while the editorial line, final choices, copy and channel adaptation continue in parallel. That doesn't turn us into a factory — that's not the point either. It means we can distribute the work without the end result starting to pull in different directions. Whatever finally goes out has to fit within one line.

Simply Dom may be strongly tied to how I look at things and decide. That's true. But a client isn't buying a personal thought exercise that then sits on their desk. Something has to happen.

The shoot has to be planned. We have to get on location, make the footage, select, edit, write, adapt, publish and follow up. That's the delivery.

That's where brand consistency actually becomes concrete. Not in the document, but in what ultimately goes out.

A brand doesn't live in what was once written about it. It lives in what gets published on Monday. And again on Tuesday.